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Birthday Outreach Without the Gimmick
Birthday Outreach Without the Gimmick
Jul 02, 2026
Birthday outreach is the lowest-leverage retention activity most salons run, and it gets a disproportionate...
The 72-Hour Post-Appointment Touch: The Message That Actually Matters
The 72-Hour Post-Appointment Touch: The Message That Actually Matters
Jun 27, 2026
The 72-hour post-appointment touch is the most widely recommended retention tactic in salon trade press...